Shipping Policy
At Azorta, we prioritize delivering an exceptional shopping experience, with efficient shipping at the heart of it. Please take a moment to familiarize yourself with our shipping and delivery policies.
Collaboration with Reputable Partners
Azorta partners with trusted transport and courier services to ensure swift delivery. However, please note that Azorta cannot be held responsible for delays caused by incomplete or inaccurate address information. If a reshipment is required due to address issues, customers will bear the re-shipping costs and any associated fines or penalties.
Delivery Timeframes
Our goal is to deliver your orders within 4-6 working days from the shipment date. All orders are dispatched using reliable carriers and delivered right to your doorstep.
Shipping Address
To ensure timely delivery, please provide a complete and accurate shipping address, including postal or zip codes. Your billing address should match the one where you receive your credit card statements, while the shipping address is where we will deliver your order.
Customer Responsibility for Shipping Charges
For issues related to product size errors or dissatisfaction with product quality, customers are responsible for both outbound and return shipping charges.
Preferred Courier Partners
Azorta works with esteemed courier agencies to deliver your order within 48-72 hours to major cities in India. Some of our partners include [list chosen courier partners].
Alternate Shipping Options
For alternative shipping arrangements, especially for large merchandise orders, please contact us at azortaindia@gmail.com. We may provide special quotes for shipping upon request.
Split Shipments
For multiple orders, shipments may arrive separately based on product availability and different shipping locations.
Product Origin
All Azorta products are shipped from India.
Refund and Returns Due to Shipping Delays
Azorta does not offer refunds, returns, replacements, or exchanges solely due to shipping delays. However, we may provide store credit for future orders at our discretion.
Delay Notification
If your order is delayed due to stock issues or unforeseen circumstances, Azorta will notify you promptly via email.
Shipment Time
The estimated shipment time on our website is indicative and may change. For accurate details, contact us via email with your order number or item codes.
Transit Risk
All orders are fully insured at no additional cost to customers. In the rare case of a lost order during transit, Azorta will reprocess the order. We are not responsible for lost or damaged packages post-delivery.
Tracking Your Shipment
Shipment details and tracking numbers will be emailed once your package is handed over to the carrier. Please note that tracking numbers may take up to 24 business hours to activate.
Request for Address Change
To request a shipping address change, contact us within 24 hours of placing your order at azortaindia@gmail.com or call us at +91 94849 93677.
Ready to Ship Section
Explore our Ready to Ship section for quick deliveries within 4-6 business days.
Delays
While we strive to meet shipment timelines, delays may occasionally occur. In such cases, Azorta may offer store credits for future orders or free gifts on a case-by-case basis.
Custom Duty (International Orders)
International orders may be subject to customs duties based on your country’s import regulations. These charges are the customer’s responsibility.
For inquiries or assistance, reach us at azortaindia@gmail.com or +91 94849 93677. We look forward to serving you at azorta.com!